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IT outsourcing from Wise IT

IT outsourcing implies a partial or complete transfer of the IT function for servicing business processes to a specialized company.

Benefits of outsourcing IT services for business
The maintenance of computer systems is essential to the smooth operation of a company. When out of order, equipment and services disrupt the work cycle and lead to the exit of the business from the schedules. In the case of a large-scale IT infrastructure, sometimes it is not possible to solve the failure on your own. It is in these situations that it is reasonable to resort to the help of third-party organizations. Outsourcing of IT services implies the transfer of authority to maintain services and systems to a specialized company.

It is based on the principle of performing a specific task better, faster and more efficiently than is possible by the independent forces of the customer. Providing such IT services allows customer companies to receive the following benefits:

  • organized expert approach
  • formation and implementation of an IT budget based on real business needs
  • a staff of specialists who have deeper skills and experience in solving IT problems
  • the possibility of a comprehensive assessment and solution of tasks
  • successful practical experience taking into account the specifics of the industry

The possibility of a comprehensive assessment and solution of tasks. And this applies not only to small and medium-sized companies, but to large enterprises that have their own IT departments in their structure. As practice has shown, ordering services from a third-party organization sometimes comes out cheaper and more efficiently.

it-outsourcing of services and its main types

Depending on the direction of the company’s activities, certain services can be provided. In order to figure out which of them you need, consider their main types.

  1. Functional

Most often, this type of qualified assistance is involved in the maintenance of key services and equipment that require high expertise.
On the part of the executing company, preventive work is carried out to prevent various failures. At the same time, the operation of key services is controlled: e-mail, file storage, web services, network services and information security services, data recovery services. The contractor is also responsible for the functioning of information technology.
As part of ordering this IT outsourcing service, specialists provide monthly support for selected systems and services, which are previously agreed with a full-time specialist. In this situation, it is important to delimit the areas of responsibility between the performers.

  1. Comprehensive outsourcing of IT infrastructure

This type of outsourcing of it services is in demand in small businesses. The executing company assumes the functions of managing, supporting and controlling all information systems. Support is provided by operating systems, office applications. Specialists daily monitor the main services of the company. Most issues can be resolved quickly remotely. If necessary, a visit is carried out for maintenance of office equipment and other issues related to IT technologies. This type is suitable for small companies, so you do not need to have your own IT specialist on staff.

  1. One-time

Ordering a one-time IT outsourcing service is suitable when you need to replace a staff member on vacation. Otherwise, the service will be required for the modernization of the existing infrastructure or when launching a new system. In some cases, the company attracts a highly qualified specialist to implement a complex project that requires special specialization.

What work does IT outsourcing include?

Wise IT solves issues related to the creation of infrastructure from scratch, its modernization and further support. After signing the contract for the provision of services, the customer receives:

  • infrastructure audit with a report on the current state and a description of further steps based on business needs
  • formation of a bilateral working group of IT specialists and ensuring maximum integration of teams
  • performance of work on building and supporting the IT structure, within the framework of an agreed plan
  • proposal for scaling and further development of IT infrastructure based on the business development strategy

Professional outsourcing of IT services will ensure the stable and full functioning of our clients’ business. Any, even accidental, malfunctions are eliminated quickly and easily. Wise IT has various tools to monitor the continuity of customer services and quickly respond to possible failures. Organized remote work, we also carry out departure to the office.

The main advantages of outsourcing it

The transition to the use of the forces of a third-party organization brings a number of advantages and makes life much easier. But in order to better understand how much this service is necessary for your company, you need to consider its advantages. Does your company need its own IT department?

Finance:

  • As part of IT outsourcing, an IT budget is agreed with the customer, with detailed cost items, which facilitates financial planning. There are no costs for paying salaries, vacations and organizing jobs for full-time specialists. The customer receives individual conditions for the purchase of software, hardware and cloud resources.

Staff:

  • There is no problem of finding and training new specialists, as well as retaining and maintaining the loyalty of current staff. This reduces the burden on the HR department. The customer takes care of his priority tasks. The use of IT outsourcing services allows qualified professionals to perform complex tasks. In the event of an employee’s absence due to vacation or illness, there is always an alternative replacement. This ensures business continuity.

Result:

  • As a result, business continuity is ensured, service downtime is minimized, and response to business requests is increased. The company has the opportunity to use the best solutions from global IT manufacturers. The activities of the outsourcing company are completely transparent and the customer has a detailed report on the work done.

Benefits of working with Wise IT

Wise IT specialists have more than 15 years of experience in providing services for the creation and support of IT infrastructure of various formats. The experience gained during these years helps to find the best options for solving IT problems of any complexity.

Outsourcing of it services with Wise IT is:

  • Reducing the cost of maintaining your own IT infrastructure, staffing
  • Expertise from certified specialists, including for the implementation of complex projects
  • Monitoring the state of the IT infrastructure 24/7. We use a high-tech monitoring system that allows us to predict and track the functional state of equipment, services and other key systems, as well as quickly respond to current situations
  • At the audit stage, it is possible to identify critical vulnerabilities, assess the state of components and system configuration

Using our expert assistance allows companies to focus on more important exclusive tasks:

  • focusing business on key tasks
  • reduction of administrative costs
  • staff optimization

The Wise IT team consists of specialists with over 15 years of experience. Our team is:

  • competent and certified professionals
  • confirmed partner statuses from global IT manufacturers
  • transparent and understandable approach to our customers

Our partners include such giants as AWS, Adobe, Autodesk, Canon, Fortinet, Veeam, VMware, Google, Lenovo, Microsoft, Cisco, Huawei, HPE/Aruba, DellEMC and others. Using the services of IT outsourcing from Wise IT, customers receive a staffed team of high-class masters of their craft. We offer a high-quality service, which is built on the experience of cooperation with the world’s leading IT manufacturers.

In our activities, we adhere to the principles of partnership. On their basis, we build reliable and long-term relationships with customers.

Our advantages

Large and complex IT capacities

More than 20 years of IT experience

Proven depth of expertise

Partners with over 30 IT vendors worldwide

2000+ projects carried out

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