Google My Business account recovery for Office Solutions
Office Solutions is a team of specialists engaged in the creation, repair and construction works, adjustment of engineering systems, filling of the office with ergonomic furniture and turnkey relocation of offices. The company specializes in: architecture, interior design, construction and repair works, project management, office maintenance, project management and consulting. Office Solutions also offers temporary furniture storage, office furniture rental and office moving services.
REQUEST:
After a cyber attack and hacking of the Google My Business account, the Office Solutions company turned to Wise IT with a request to restore access to the account.
RESULT:
Wise IT made a number of requests to the Google My Business team. After that, in a remote format, the customer confirmed to the Google team that he is the owner of this business. As a result, access to the account was restored.
Business challenge
Office Solutions has completely lost access to its corporate Google My Business account following a hacking attack that resulted in the account being compromised and the password and personal data changed by cybercriminals.
Solution
Wise IT specialists sent requests to the Google My Business team and connected Google employees with the customer in a telephone format. The customer confirmed that he was the owner of the business, after which access was restored.
Client feedback
Google My Business profile is a visit card of a modern business, so the loss of control over the public image of our company was very sensitive and dangerous for the reputation. Thanks to the Wise IT team for prompt assistance in restoring access to the account.
— Yevdokym Tsymbalenko, CEO Office Solutions
