The retail industry today is a common target for cyber criminals, with many retailers having been in the news as victims of data breaches in the past. As digital innovation and the need to provide omnichannel shopping experiences drive network transformation, retail cybersecurity becomes more vital and more complex.
The complexity of cybersecurity in retail is a leading barrier to protecting sensitive data. Point-of-sale (POS) systems and other devices carrying consumers’ financial information are a common target for hackers. Retail, more than any other industry, is subject to the regulatory requirements of the Payment Card Industry Data Security Standard (PCI DSS) and the upcoming PCI Software Security Framework (SSF), which define strict security controls for the protection of credit card and other financial data. Retail cybersecurity solutions must provide the centralized visibility and management of security devices without sacrificing efficiency and the quality of the customer experience.
Cybersecurity for Omnichannel Environments
As consumers increasingly turn to online retail, physical retail locations must adapt to the changing consumer landscape. By taking a strategic approach to digitalization, Internet of Things (IoT), and customer analytics, retail stores can provide consumers with a flexible and personalized in-store experience that online retailers cannot achieve.
To accomplish this, retailers must deploy fast, reliable, and secure in-store wireless access. Powered by FortiGate , the Fortinet Secure SD-WAN solution ensures businesses can meet the bandwidth and quality-of-service (QoS) requirements of a retail network while providing industry-leading security controls and centralized policy management. Coupled with the Fortinet Secure Wireless Access solution, retail locations can deploy enterprise-class Wi-Fi access for guests side by side with business networks.
With these solutions in place, an organization can deploy FortiPresence for location-based analytics, and by leveraging the deep-packet inspection of FortiGate , FortiPresence identifies customers who are show-rooming and uses its presence analytics engine to send instant deals and special offers to phones and in-store digital signage that match offers available online.
Using FortiAP with FortiGate allows retailers to provide customers with a secure, omnichannel experience, while gaining many operational and marketing benefits:
Fast deployment with automated radio management Rogue AP detection and reporting for PCI compliance Captive portal with social login Advanced visitor presence and positioning intelligence Dynamic location-based advertising Complete enterprise feature set without feature licenses
FortiManager , FortiAnalyzer , and FortiDeploy , retailers are able to operate with a high level of automation, save time with zero-touch deployment, and gain network wide visibility and control from a single pane of glass, allowing organizations to manage multiple retail locations with limited IT staff.
Fortinet retail security solutions provide features that help retailers cope with growing network complexity and limited IT support, such as:
Single-pane-of-glass view for centralized visibility and management Template, script, and application programming interface (API)-based configuration management A built-in suite of easily customizable security, performance, and usage reports Automated reporting to track retail regulatory compliance One-touch device provisioning with proven scalability to over 10,000 sites
FortiGate Secure SD-WAN has robust SD-WAN threat protection, including Layer 3 through Layer 7 security controls, as well as industry-leading performance with the industry’s first purpose-built SD-WAN chip.
Many retail branches leverage their WAN links to deploy Voice over IP (VoIP) in place of separate phone service. VoIP applications not only place bandwidth demands on the WAN but their availability and experience quality can also be threatened by cyberattacks. FortiVoice provides a flexible and easily configurable VoIP solution that can be secured and isolated from public Wi-Fi networks using the switching and access control capabilities of the Fortinet SD-Branch . FortiExtender provides a 3G/4G backup to ensure that business can continue even in the event of a network outage.
FortiGate Secure SD-WAN has the lowest TCO in the industry and delivers a robust feature set to ensure high application performance and availability:
Automatic recognition and optimal routing of over 5,000 applications Application database updates from FortiGuard Labs provide access to the latest malware signatures Complete threat protection, including firewall, antivirus, intrusion prevention system (IPS), and application control High-throughput secure sockets layer (SSL)/transport layer security (TLS) inspection with minimal performance degradation, ensuring that organizations do not sacrifice throughput for complete threat protection Web filtering to enforce internet security without requiring a separate secure web gateway (SWG) Highly scalable and high-throughput overlay VPN tunnels to ensure that confidential traffic is always encrypted
Fortinet SD-Branch enables retailers to combine their security and network access by providing features such as:
Use of FortiGate and FortiNAC to discover and secure Internet-of-Things (IoT) devices on the network Integration of wireless and wired networks into the security infrastructure Centralized management of firewalls, Ethernet switches, and WLAN interfaces Single-pane-of-glass visibility and control for zero-touch device provisioning
analysis by FortiGuard Labs shows that up to 40% of new malware detected on a given day is zero day or previously unknown.
Because intrusions are inevitable, retailers need to be prepared with the right response and retail security solutions. That requires, first of all, proven, real-time threat intelligence. FortiGuard Labs collects, analyzes, and classifies threats at machine speed with an extremely high degree of accuracy. Specifically, its comprehensive threat detection leverages artificial intelligence (AI) and machine learning (ML) to write signatures for new malware in real time and publishes them across the entire Fortinet Security Fabric .
Retail environments that are widely distributed, offer public Wi-Fi, or deploy IoT devices are at risk of unknown threats slipping in through customer or employee mobile devices and through a variety of application and user interfaces. When a FortiGat e detects suspicious content that it cannot identify as a known threat, it sends it to FortiSandbox , which quarantines and inspects the content—including those encrypted by secure sockets layer (SSL)/transport layer security (TLS)—before they reach the network. FortiSandbox then can share information about any detected threats with the other security elements via the Fortinet Security Fabric .
Advanced threat protection must cover internal activity as well. Deploying FortiDeceptor allows retailers to identify malicious insiders or attackers who have gained access to the network. FortiInsight (which powers user entity and behavior analytics [UEBA]) monitors endpoints and users for anomalous, noncompliant, or suspicious behavior that could pose a threat to the business.
A multilayer defense is the best approach to network security and includes features such as:
Robust detection and protection against known and unknown threats Identification and remediation of threats inside the business network Automated threat analysis in isolated sandboxes Use of deception for internal threat detection Real-time threat intelligence leveraging AI and ML Continuous updates through the FortiGuard network
SD-Branch to run side-by-side business and guest networks, allowing IoT devices to be isolated from the public Wi-Fi network. Each network receives the level of security that it requires, and includes out-of-the-box access control to protect business IoT devices.
Fortinet solutions enable digital innovation throughout the retail enterprise with a variety of features:
Wireless connectivity with high quality of service (QoS) and integrated security Unified visibility and control in multi-cloud environments One-touch device provisioning with proven scalability to over 10,000 sites Integrated network access control for visibility and protection of IoT devices
Fortinet Security Fabric offers native integration with all major cloud service providers, meaning security teams can enforce consistent security policies across the network from a single pane of glass instead of manually configuring the individual security settings offered by different cloud providers.
Fortinet also provides retail security solutions designed and built for cloud-based applications. The Fortinet web application firewall (WAF), FortiWeb provides protection for web-based services including company websites, payment portals, and web APIs and can be deployed on-premises as a virtual machine (VM) or as a Software-as-a-Service (SaaS) offering. As DevOps teams increasingly make use of cloud environments, a WAF is a vital component of maintaining PCI DSS compliance.
FortiMail includes an email gateway that protects cloud-based SaaS email solutions like Microsoft Office 365 and on-premises email alike. FortiGate next-generation firewalls (NGFWs) include an Infrastructure-as-a-Service (IaaS) option, offering scalable and cloud-native security for any environment.
Fortinet adaptive cloud security solutions provide retailers with ways to optimize the security of their multi-cloud environments, such as:
Native integration of cloud service provider (CSP)-provided security features Single-pane-of-glass visibility and management of multi-cloud environments Cloud-based firewall, email, and website protection solutions Artificial intelligence (AI)-based threat intelligence distributed in real time across the security infrastructure Automated traffic identification and classification, including encrypted cloud application data Secure SD-WAN to provide direct, secure access to cloud resources from branch locations
Understand how the Fortinet end-to-end connectivity and retail security software solution enables secure networking and protection against the latest advanced threats.
Key Retail Cybersecurity Challenges
Sophisticated Threat Landscape
Point-of-sale (POS) and other retail applications contain sensitive customer financial data, which makes them highly attractive targets. Distributed denial-of-service (DDoS) and ransomware attacks are on the rise and are becoming more sophisticated and prolific (e.g., Ransomware-as-a-Service). Incorporation of real-time threat intelligence, technologies that share information about detected zero-day attacks, and solutions that reveal previously unknown threats (such as sandboxing) are critical in protecting against these types of attacks.
Cost Reduction
Retailers often operate with razor-thin margins, so total cost of ownership (TCO) is top of mind in any solution deployment. For IT, this means manual security management tasks should be eliminated through automation whenever possible. Inefficiencies in threat detection and/or response can undermine the company’s success or even its ability to survive.
Fortinet Differentiators for Retail Cybersecurity
Automation
The automation provided by Fortinet solutions is crucial to rapid threat detection and response, consistent and centralized policy enforcement, and efficient generation of compliance reports. This allows limited security staff to demonstrate compliance with PCI DSS while protecting the business against threats in real time.
Proactive Threat Intelligence
Fortinet retail security solutions leverage artificial intelligence (AI) and machine learning (ML) capabilities to pinpoint known and unknown threats and communicate actionable intelligence across the Security Fabric in real time. These help to protect point-of-sale (POS) systems and other IoT devices against rapidly evolving threats.
FortiGate next-generation firewalls (NGFWs) offer the industry’s lowest latency and incorporate the world’s first software-defined wide-area network (SD-WAN) ASIC to provide high-performance security at the&