Google Workspace and fast support for ATM DIRECT
ATM DIRECT is a company that creates software for ATMs, actively introducing new types of transactions, quality reporting and advanced security. Software development and deployment is PCI compliant.
REQUEST:
ATM DIRECT was looking for a local Google Workspace partner for operational consulting and first line technical support. With this request, the client turned to Wise IT specialists.
RESULT:
Wise IT provided the customer with constant technical support, and also provided advice on choosing Google Workspace tariff plans.
Business challenge
Faced with interruptions in business processes, the ATM DIRECT team decided to find a reliable local reseller and Google Workspace service partner for operational consultation and first line technical support.
Solution
After getting acquainted with the client’s request, Wise IT organized the transition to a contract payment format, so that in the future Wise IT team specialists could quickly respond to requests and help solve current technical issues regarding Google Workspace. Consultations were also held regarding the possibilities of the platform’s tariff plans.
Customer feedback
Thanks to cooperation with the Google Workspace partner, we have improved business processes and can quickly respond to modern IT challenges. Consultations from Wise IT experts allowed us to focus on our main goals. We are satisfied with the cooperation and appreciate the constant support and professionalism.
— Andriy Ponomaryev, Board member, ATM DIRECT
